Effective Date: 01/05/2024
Ragu Tech Solutions is committed to providing you with high-quality services. Please review our refund and returns policy below.
1. Refund Policy
- 7-Day Refund: We offer a 7-day refund policy for our hosting services. If you are not satisfied with our services, you may request a refund within 7 days of your initial purchase.
- First Purchase Only: Refunds are only available for your first purchase of our hosting services. Subsequent renewals or additional purchases are non-refundable.
- Refund Process: To request a refund, please contact our customer support team at [email protected]. Provide your order details, and we will process your refund request as soon as possible.
2. Domain Registrations
- No Refunds: Once a domain name is registered, it cannot be returned or refunded. Domain registration fees are non-refundable, and all sales are final.
3. How to Request a Refund
- Contact Us: Email our support team at sales@ragutechsolutions.lk within 7 days of your purchase.
- Provide Details: Include your order number, account information, and the reason for your refund request.
- Refund Processing: Once approved, refunds will be processed within 7 business days.
4. Exceptions
- Usage: Refunds are not provided for services that have been used or partially used during the 7-day period.
- Fees: Any fees associated with payment processing may be deducted from the refunded amount.
5. Changes to This Policy
We may update this Refund and Returns Policy from time to time. Any changes will be posted on this page with an updated effective date.
6. Contact Us
For any questions or concerns about our refund and returns policy, please contact us at:
Ragu Tech Solutions
Email: [email protected]
Phone: +94 721 923 432
